Privacy policy

Privacy Policy

Butta Bomma Silks operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the “Services”). Our store is powered by Shopify, which helps us deliver these Services. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our Services.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

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📌 Personal Information We Collect

We may collect or process the following types of personal information depending on how you interact with our Services:

  • Contact details: Name, address, billing/shipping address, phone number, email.

  • Financial information: Payment card details, account numbers, transaction information.

  • Account information: Username, password, preferences.

  • Transaction details: Items viewed, added to cart, purchased, returned, exchanged.

  • Communication: Information shared when contacting customer support.

  • Device information: IP address, browser details, network information.

  • Usage data: How you navigate and interact with the website.

📌 Sources of Personal Information

We collect personal information from:

  • Direct interactions with you

  • Automatic collection through cookies or device activity

  • Service providers

  • Partners or third parties

📌 How We Use Your Personal Information

We may use your information to:

  • Provide, personalize, and improve the Services

  • Process payments, fulfill orders, manage returns

  • Communicate promotions and marketing

  • Authenticate accounts and prevent fraud

  • Provide customer support

  • Comply with legal obligations

📌 How We Share Personal Information

We may share your information with:

  • Shopify and service providers (payment processing, shipping, analytics, etc.)

  • Business and marketing partners

  • Third parties when you request or consent

  • Affiliates and corporate entities

  • Authorities when required by law

📌 Relationship With Shopify

Our store is hosted on Shopify, which collects and processes personal information to help operate and improve the Services. Shopify may process your data across multiple locations. Please refer to the Shopify Consumer Privacy Policy for details.

📌 Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing personal information.

📌 Children's Data

We do not intentionally collect data from children under the legal age of majority. If a child has provided information, contact us to request deletion.

📌 Security & Retention

We implement reasonable security measures, but no method is 100% secure. Personal information is retained as required for business, legal, and operational purposes.

📌 Your Rights & Choices

Depending on your location, you may have the right to:

  • Access your data

  • Delete your data

  • Correct inaccurate data

  • Request data portability

  • Manage communication preferences

To exercise these rights, contact us using the details below.

📌 Complaints

If you have concerns about our handling of your data, please contact us. You may also have the right to contact your local data protection authority.

📌 International Transfers

Your personal information may be transferred to countries outside of your residence. Appropriate safeguards are used for such transfers.

📌 Changes to This Privacy Policy

We may update this policy from time to time. Updates will be posted here along with the "Last Updated" date.

📞 Contact Information

For privacy inquiries or to exercise your rights:

  • Email: buttabommasilks@gmail.com

  • Address:
    F No-203, Mount View-2, Ward No-54,
    Peda Palakaluru, Guntur, Andhra Pradesh – 522009, India