Return & Refund Policy (15 Days)

We offer a 15-day return policy, which means you have 15 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return:

• The item must be in the same condition you received it

• Unworn or unused, with tags

• In its original packaging

• Must include the receipt or proof of purchase

To start a return, contact us at:
📧 buttabommasilks@gmail.com

All returns must be sent to the following address:

Return Address:
F No-203, Mount View-2, Ward No-54,
Peda Palakaluru, Guntur – 522009,
Andhra Pradesh, India

Once your return is accepted, we will send you:

• A return shipping label

• Full instructions on how to send your package

⚠️ Items sent back to us without a prior return request will not be accepted.

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🛠️ Damages & Wrong Items

Please inspect your order upon delivery.
If you receive a damaged, defective, or incorrect item, contact us immediately so we can resolve the issue.

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🚫 Non-Returnable Items

We do not accept returns for:

• Custom or personalized items

• Personal care or hygiene products

• Hazardous materials

• Flammable liquids or gases

• Sale items

• Gift cards

If you’re unsure about your item, feel free to contact us.

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🔄 Exchange Policy

For exchanges, return the item first.
Once the return is accepted, you can place a new order for the desired item.

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💰 Refunds

After receiving and inspecting your returned item, we will notify you regarding approval.

If approved:

• Your refund will be processed to your original payment method within 10 business days.

Please note:
Your bank or card company may take additional time to post the refund.

If more than 15 business days have passed since approval, email us at:
📧 buttabommasilks@gmail.com